Attraction and Retention

Our continued success requires a strong global workforce that can contribute the right skills, in the right places, to achieve our strategic objectives. We offer university internships across multiple disciplines to attract the best early-career talent. We also recruit experienced hires to fill critical skills and maintain a broad range of expertise and experience.

2021 U.S. Hires graphic

Data may not equal 100% due to rounding.

Our global voluntary attrition rate for 2021 was 5%.  We monitor the voluntary attrition rate for women and U.S. People of Color (POC) and leverage qualitative information from exit interviews to identify any potential trends.

Succession Planning

Succession planning is a top priority for management and the Board. Leaders at all levels review Individual Development Plans, provide feedback and facilitate career conversations on an ongoing basis to ensure that employees can reach their full potential. Annually, business leadership and Talent Management Teams meet to review succession benches, calibrate talent and provide recommendations to executive leadership and the Board to ready our succession candidates for future leadership roles and promote business continuity.

Global and U.S. Promotions Chart

U.S. Internship Program

Bringing new people with fresh ideas into our company is vital to our future. We take enormous pride in our Summer Internship Program, which strives to offer a compelling, hands-on experience. We provide interns with challenging assignments, knowledgeable mentors and engaging activities to help them grow their skills and network.

The relationship between the company and the universities we support is important. We make financial contributions to 19 universities and designate a significant portion of our university contributions budget to programs advancing DEI. We also designate senior leaders to engage with university leadership, deans and senior faculty.

US Internships

Supporting Different Ways of Working: The Hybrid Office Work Program

In 2021, we introduced the Hybrid Office Work (HOW) program in the U.S. and some global locations offering a combination of work from both office and home.

The HOW program blends the advantages of in-person engagement with individual flexibility for eligible office-based employees in the U.S. where a hybrid schedule is feasible. Mondays, Tuesdays and Thursdays are designated as core in-office days each week. Eligible employees have the option to work remotely on Wednesdays and Fridays. The program isn’t mandatory; our offices remain open and available throughout the week.

We also acknowledge that many of our employees are field-based or in roles that cannot be performed remotely. The efforts of these employees are essential in running the business, and we are especially thankful for their commitment and contributions.

“I have been a working mom my entire career. There
are a lot of challenges that working moms face that
can potentially hold them back in pursuing the career
they would like to have, and I believe the Hybrid
Office Work program will go a long way in helping
working parents overcome these challenges.”
— KYLA GONZALES, MANAGER, TALENT MANAGEMENT